Personal Information: When and how we collect it
and how we use it

The Southwest Metropolitan Water and Sanitation District has created this Privacy Policy in order to demonstrate our firm commitment to privacy. The following information explains our policy regarding any personal information you may supply while visiting the www.swmetrowater.org domain.

This Privacy Policy does not apply to any website or domain or link visited by the user outside of the swmetrowater.org domain. Southwest Metropolitan Water and Sanitation District has no control over the use, content or accuracy of any such “outside” sites and sources or over the operations of such sites.

Online

Southwest Metropolitan Water and Sanitation District does not collect personal information from visitors to the website who are simply looking at the site. As a visitor to our site, you may choose whether or not to provide personal information to Southwest Metropolitan Water and Sanitation District online. “Personal information” is information about a natural person that is readily identifiable to that specific individual. Personal information includes such things as an individual’s name, address, and phone number. We collect no personal information about you unless you voluntarily provide it to us by sending us e-mail, participating in a District sponsored class, participating in a survey, signing up for an e-subscribe service, or completing an on-line form. You may choose not to contact us by e-mail, participate in a survey, provide personal information, sign up for an e-subscribe service, or provide personal information using an on-line form. If you do provide us with personal information, we treat the information we collect online in the same manner we treat information collected by other means. Any personal information collected by Southwest Metropolitan Water and Sanitation District is strictly for the use of Southwest Metropolitan Water and Sanitation District and not for sale or disclosure to any other organization or advertising agency. The goal of collecting information is to provide you with more personalized and effective services. Southwest Metropolitan Water and Sanitation District will not share personal information or e-mail addresses with anyone outside Southwest Metropolitan Water and Sanitation District or any third party unless under a court order. Our goal is to protect online customer information in the same manner that we protect information provided by any other means.

Direct Mail

Southwest Metropolitan Water and Sanitation District may use your personal data to send you information regarding our services and activities. We will not sell this information to a third party, and it will not be disclosed unless under a court order.